AutoCAD 2011 for mac keeps crashing after installing update……

Very frustrating…. After having used autoCAD for Mac for a little while now, and used happily for that matter, I have run into a very annoying problem after installing the first update to the software: It just keeps crashing. Usually within a matter of minutes, sometimes a little longer… I haven’t been able to use it longer then about 10 minutes at a time, before it fails. Sometimes it didn’t even start up at all…. Very frustrating as it was working just fine before the update.

I searched the Autodesk forums to find out if it was a common problem, and to see if there was a fix for it. Turned out more people were having the same problem, but there was very little information to find. The only response from Autodesk was to contact them to see if they could help fix the issue. The only helpful piece of information I could dig up, was to uninstall AutoCAD for Mac ’11 and reinstalling the application without the new update. That seems to have done the trick for me, although I think it is a sad solution… Hope Autodesk fixes this issue sometime soon.


After installing OSX Lion, it pretty much broke my AutoCAD for Mac. Not workable anymore…. Turns out AutoDesk recommended not to upgrade to Lion, but stick with Snow Leopard for now. Or at least until they made the software compatible… So for now… back to Windows it is when needing to use AutoCAD… Bummer….

Update 2:

Well, AutoCAD for Mac 2012 has been released. That makes this post obsolete, thankfully! Will have to give the new version a try (haven’t yet), and hopefully all the problems I had been having with the 2011 version will be solved. Or this is just a little wishful thinking on my part… who knows.

Update 3:

See here for my initial review of AutoCAD 2012 for Mac. The 2012 version took away most of my grievances!

  42 comments for “AutoCAD 2011 for mac keeps crashing after installing update……

  1. Steven
    January 17, 2011 at 23:48

    Hi just wondered if you found a better solution for this problem. I just updated and Autocad crashed every time I load it up?!?!?!

    • admin
      January 18, 2011 at 16:05

      No, I have not been able to find a better solution, sadly enough… I deleted AutoCAD for Mac and re-installed the version without update. It never crashes now, which makes it a useable product again. I have looked at the AutoDesk forums from time to time…. enough people experiencing the same problem, but no solution yet. If you do find one, let me know about it? Thanks

  2. Danie
    January 26, 2011 at 13:41

    Thank you this finally sorted out the problem. I don’t understand how you release a patch and then it is faulty very poor form Autodesk

  3. pankaj
    March 24, 2011 at 04:16

    my autoad ’11 for mac is slow…the auto save does not work…the hatching takes ages to complete…when i installed the update everything looked fine..but it kept crashing.. so i had to uninstall and re install cad without update..things are back to the same.. slow process solutions yet.

    • admin
      March 24, 2011 at 09:08

      That’s a bummer… What’s your hardware setup? AutoDesk recommends a minimum of 4 GB of RAM. That could make autoCAD for Mac slower

      • pankaj
        April 3, 2011 at 06:55

        Model Name: iMac
        Model Identifier: iMac11,3
        Processor Name: Intel Core i5
        Processor Speed: 2.8 GHz
        Number Of Processors: 1
        Total Number Of Cores: 4
        L2 Cache (per core): 256 KB
        L3 Cache: 8 MB
        Memory: 4 GB
        Processor Interconnect Speed: 4.8 GT/s
        Boot ROM Version: IM112.0057.B00
        SMC Version (system): 1.59f2
        Serial Number (system): W803502VDB5
        Hardware UUID: F63C057E-2805-52F5-9950-F55708F0F226

        • pankaj
          April 3, 2011 at 06:57

          i just downloaded update 2 and installed..was sure it would have solved the crashing problem….but after installing it…the problem persists…what am i suppose to do….

          • admin
            April 3, 2011 at 10:06

            Your mac should be more than capable to handle the application… Sounds strange to me.. I haven’t updated at all, and it works for me. Should try update 2 though.. see what happens then. Only advice I could give you is contact autoDesk and let them know your problem. Try the autodesk forum.

  4. Ray
    April 4, 2011 at 04:18

    Mine crashes all the time. Even when leaving it idle. I installed the 2 “updates”. I will try to reinstall without the patches to see if its working again. Ive no choice but to work in Autocad under parallels 🙁 I thought its coz of my machine, but thats impossible.

  5. Peter
    April 21, 2011 at 17:04

    I just installed update 2. I’d been forced to reinstall the original release after update 1 made the program unusable. Now, the program seems to function MUCH more smoothly and faster…except it crashes unexpectedly every 20 minutes or so.

    It doesn’t seem to be related to specific CAD commands. I can simply start the software, and let it idle…and it’ll blink out of existence with no warning after a measure of time. I’m assuming it’s another background MAC process that is causing it…but frankly, I’m not knowledgeable enough about these things to get excited about wasting my workday trying to suss this out.

    Autodesk again is no help, simply, uninstall and reinstall without the updates. Who does this? This is my livelihood…who releases updates that are completely non-functional. Does no one field test these things? Does Autodesk realize this is worse than not offering the software at all?

  6. Arthur Lichtenberger
    April 21, 2011 at 17:50

    I have been an Autocad user via VMware on my Apple Macbook Pro, but never very happy having to shuttle back to Windows land just for Autocad. Installed the Apple 2011 for Autocad trial version and started working to create blocks for an Ebeam mask (turning Vmware off). Everything went well on the small sized drawings until I started inserting my individual created cad blocks to create my final drawing. AUtocad slowed way down. Trying to move the entire drawing from x1,y1 to x2,y2 was a real chore. x1,y1 was centered on a circle which I tried to use the CEN command (snap) to gain the x1,y1 coordinates… even though its only a ~ 700kB drawing, the mouse movement was slow and jerky, taking several seconds to show an update of my hand/mouse movement, so I had to end up typing in the x1,y1 etc coordinates. Even then, I had to type x1, wait 20 seconds, type y1, etc and then it took a few minutes to move the blocks/drawing entities from x1,y1, to x2,y2. I have since opened several older drawings and find the same problem.

    Everything else on my macbookpro works very fast (photoshop, dreamweaver etc). I tried turning off the 3D aspects in autocad (my drawings are all 2D) and minimize any settings in autocad that I could conceive would effect speed- no luck. I can’t find anything else in the autocad settings (boy, there just are not a lot of settings in this apple 2011 autocad compared to my Windows Autocad2008).

    I was pretty excited about the autocad for Apple, but I can’t use it for anything over a 150K drawing size. My apple system details below. This apple should be more than enough. Argh/help

    Model Name: MacBook Pro
    Model Identifier: MacBookPro5,2
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.8 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 6 MB
    Memory: 4 GB
    Bus Speed: 1.07 GHz
    Boot ROM Version: MBP52.008E.B05
    SMC Version (system): 1.42f4
    Serial Number (system): W89311CU8YB
    Hardware UUID: D652F649-CB30-57C2-BD7E-169A83AC4EA9
    Sudden Motion Sensor:
    State: Enabled

    System Version: Mac OS X 10.5.8 (9L31a)
    Kernel Version: Darwin 9.8.0
    Boot Volume: Macintosh HD
    Boot Mode: Normal

  7. alivio
    April 25, 2011 at 21:41

    it seems to be working here.
    I installed ONLY the update 2.

    • May 23, 2011 at 13:26

      So it doesn’t crash anymore every so often?

  8. Nanne Brouwer
    May 4, 2011 at 00:33

    Hello everyone,

    I have a problem that might be not as usual. Whenever i am using Autocad for mac and I am trying to plot a drawing file, it keeps flipping the drawing around. Which means that some part of the drawing is not going to be printed. Does anyone know what te solution for this problem is? …

    • May 23, 2011 at 14:05


      Sounds to me as though this might just be a printer configuration issue. Make sure your page orientation is the same as specified in the “plot” menu, as is specified on the selected printer as well. If the printer is set up to print/plot in say landscape mode, and you have specified it to be plotted in portrait mode, it will often plot in landscape mode. Make sure the two match.

      Hope that helps..!

  9. May 23, 2011 at 12:58

    Hi Everyone,

    I downloaded the Patch 1 update and installed it, now CAD won’t stay open long enough for me to do anything meaningful on it. I’ve tried downloading Patch 2 but CAD crashes before I can even download this. Does anyone have a solution to this yet? Don’t really want to have to reinstall.

    • May 23, 2011 at 13:23

      Hi there,

      I recommend you download the patch directly from AutoDesk. Follow that link and you can download the patch without requiring AutoCAD for Mac to be open (which crashes repeatedly you said). That will enable you to, at least, download and install update 2. Hopefully that will fix your problem, but I had no such luck… I resorted back to running AutoCAD for mac without any of the two updates.

      If it works for you though, please let me know!


  10. Stuart
    June 19, 2011 at 04:57

    Had the same problem,crash after update.Now reinstalled and working ok ish.
    Trouble is I’m new to AutoCad. Other issues,I can’t seem to copy & paste from one drawing to another.
    In 3D drawing template I can’t snap anything,have looked at my 3D settings and all seems to be set to snap,can anyone help?
    As for the copy and paste I’m sure this isn’t down to me but open to suggestions!!

    • June 19, 2011 at 14:41

      As for the copy and pasting between drawings, I encountered the same problem. This was only a problem for me if I let autoCAD connect to the autoDesk servers when opening the application. If I denied access (meaning AutoCAD for Mac would not connect to the autoDesk servers) I could copy and paste between drawings all I want. In order to monitor and manage my incoming and outgoing connections on my Mac, I use a little app called: Little Snitch

      Upon starting AutoCAD for Mac a message pops up (from LIttle Snitch) letting me know autoCAD wants to connect to AutoDesk. I can then choose to approve or deny that connection. I always deny, which enables me to copy and paste between different drawings. Another weird workaround to get something to work. Have encountered a few of these problems since using AutoCAD for Mac. Hope this helps though! Good luck.

  11. tom Singleton
    June 21, 2011 at 11:28

    I had the copy/paste issue. I downloaded 1 and 2 update. Copy/ paste issue solved but now keeps crashing. I can use it perfectly but after a few minutes it just shuts down!
    Any advice?
    Kind Regards

    • June 22, 2011 at 10:43

      Glad installing the updates took care of the copy/paste problem. Unfortunately (and this happened to me as well) the app becomes very unstable and crashes again and again. Only thing that worked for me was uninstalling autoCAD for Mac, and installing it without the updates. This at least makes it stable. Copy pasting will be a bit of a problem then (for copying and pasting between drawings at least). I will write a post about that as soon as I can detailing how to handle that.

      Good luck.

    • Sonja
      June 22, 2011 at 18:21


      I had the same problem. I uninstalled the whole programm plus updates and installed just update 2. It works now!!!

      • June 22, 2011 at 19:08

        So, you only installed update 2? It doesn’t crash anymore every couple of minutes? Copy and pasting works fine as well?

        If so, I will give that a try.


        • Sonja
          June 23, 2011 at 10:33

          Yes, it does…a bit crazy I know. Try it!

          • pto2k
            June 24, 2011 at 09:33

            how’d you do that?
            without update 1 installed, it won’t allow me to install update 2.


        • Michal
          July 23, 2011 at 14:30

          Could anyone tell how to instal update 2 without update 1, for me it seems impossible 🙂

          • Chau Tran
            July 27, 2011 at 20:10

            You guys should not do that. It keeps crashing all the time after I updated it… Now i don’t know even how to get back to the un-updated version.

          • July 27, 2011 at 20:12

            Just uninstall the updated version, and reinstall the original AutoCAD for Mac, without any updates. You should have the DVD for that?

          • Bert
            August 5, 2011 at 11:35

            How do you install AutoCad 2010? 😛

          • August 6, 2011 at 07:52

            On Mac?? AutoDesk hasn’t made a native AutoCAD 2010 app for Mac.. They started with 2011. If you would like to install AutoCAD 2010 on a Mac, you have to use an application such as Parallels or VMware’s Fusion, which enables to install windows as a virtual machine. Or just use Bootcamp to create a separate partition and install windows on it.

            In short: If you want to install autoCAD 2010 on a Mac, you have to install windows on either a separate partition or as a virtual machine.

  12. purkey
    July 6, 2011 at 16:53

    Please, has anyone solved the jerky mouse syndrome in Autocad for Mac 2011? I’ve tried everything, installed all updates, various mice, etc. Glad I’m finally back on mac, but frustrated.
    2×2.66 GHZ Dual Core Intel Xeon
    5 GB
    256 MB VRAM
    OS 10.5.8
    Note: works fine on my MacBookPro 2 10.5.8 w/ any mouse

    • purkey
      October 24, 2011 at 20:43

      well, it’s not just 2011. i installed autocad 2012 for mac and STILL have the jerky mouse problem (only in MODEL mode). autocad is telling me it is because my mac pro is 1,1 not the minimum of 4,1. which means “buy a new one.” sounds suspiciously like mac tell autodesk they can develop for mac only if they make it only available for the latest machines.
      any advice or insight would be appreciated (can’t afford a new computer).

  13. kensington
    August 9, 2011 at 19:19

    There are scripts written to solve the copy and paste issue, for versions of Autocad for Mac that arn’t able to be updated. Just sayin.

  14. Kalev
    August 17, 2011 at 07:09

    Are you saying autodesk still has no fix for this and using the latest mac OS and latest autocad for mac simply doesn’t work?

    • August 20, 2011 at 12:07

      For me that was the case. AutoCAD for Mac 2012 has just been released, so I am hoping that will solve the problems I had been having. Have to try it though. Haven’t done so yet.

  15. katie
    September 12, 2011 at 17:58

    I’m using AutoCAD for Mac 2011. It was working alright at first, but starting this morning I couldn’t even open the program – it would crash immediately. I’m considering the two updates, but was wondering if you had tried the 2012 version yet and had any luck with that. My next step is to partition my hard drive and just get the Windows version. Any help would be greatly appreciated !!!

    • September 12, 2011 at 18:37

      Hi there,

      Don’t even bother with 2011… One problem after another. Just use the 2012 version. That worked for me.

    • henry lafferty
      October 11, 2011 at 00:58

      Don’t install updates. I installed update 1 and update 2 in may. The crashes that everyone has mentioned started immediately. I uninstalled and have been using 2011 without updates. Performance is less than stellar, but at least it didn’t crash. Today update 3 (for lion) was released. I have the beta versions (3 of them for update 3 as well but because I need to be productive chose not to install. This afternoon, I installed updates 1, 2, and 3 plus the hotfix. Autocad started crashing immediately. I uninstalled and went back to the 2011 out of the box. It is working again. Basically, I don’t believe Autodesk is really committed to supporting Autocad 2011 on a Mac platform but is more interested in selling software, i.e., 2012 for Mac. With regard to the copy with base point I have had the same issue. I have found if I go back into the source drawing and press enter again, then when I go back to the destination drawing, when I enter paste, I get the command prompt asking to enter the location. I have become even more disillusioned with Autodesk. In the worst economy of my lifetime (and I have been practicing Architecture for 30+ years, as a company they are completely unresponsive at supporting their products and at working with customers.

      • Eduardo
        October 25, 2011 at 14:20

        Same thing here. 2011 with Lion is a nightmare. It just does not work! Amazing! Any one with solid results with 2012?

  16. Catherine
    October 31, 2011 at 06:12

    I just upgraded my mac to os x lion last night and I was so frustrated this morning that my AutoCAD won’t even start but i’ve downloaded the 2012 version and it’s okay now. Thanks to you all for sharing 🙂

    • Charles
      November 21, 2011 at 13:27

      How did you download it? I’ve downloaded the 2012 version and I also have OS X LION and it doesn’t work at all. If you download it from autodesk and if you have to chose platform, you can only chose “OS X” ?

  17. suip
    September 7, 2012 at 03:52

    i have problem with printing , ploting and converting from dwg to pdf. every time when i tray to plot i have this problem. and after that autocad is shut down automatically. AutoCAD cannot continue. You can attempt to save changes
    into the following file up to the start of the last command:
    After you save your changes, you can open or recover the file.
    Should AutoCAD try to save your changes?

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